Technical Service Bulletins (TSBs) are recommended steps and procedures for repairing vehicles. A TSB is issued by an automaker when there is a growing trend with an unanticipated problems, but does not warrant a recall.
Click and Clack of Car Talk succintly described TSBs as a document “containing advice from the company to the mechanics who fix [the] cars.” Automakers create TSBs to summarize specific problems with their cars and the recommended steps to make those problems go away. They can range from covering specific vehicles to covering entire model lineups.
How is a TSB Different From a Recall?
Recalls are almost always related to a safety-defect, while TSBs can cover any problem.
Automakers are required by law to notify potentially affected owners about recalls, but there’s no such mandate for TSBs. In fact, it sometimes feel they go out of their way to hide TSBs from owners unless specifically asked about it.
Most of the time, recalled repairs are done for free regardless of warranty status. But you shoudln’t necessarily expect a free of discounted repair for TSBs. While mechanics are reimbursed for recall repairs, they are typically not reimbursed for TSB repairs.
What Does a TSB Mean to Me?
Have you ever had an annoying problem, only to be told by the mechanic they couldn’t duplicate the problem? That’s the worst. THE. WORST.
TSBs can help service technicicans troubleshoot a problem, even if they can’t replicate it.
They also provide step-by-step repair instructions and itemized lists of parts and part numbers. All of that adds up to save the technician time – and when they save time, you save money. I mean, have you ever looked at the hourly cost for service? Yikes.
TSBs in the News
A look at the latest tsb news for Nissan vehicles. Switch to other topics: