Nissan is asking Juke owners to bring their vehicles in for a repair, they’re just not calling it a recall. 104,439 vehicles from the 2011-2013 model years need to have a loose timing chain, chain guide and crank sprocket replaced.
The repairs will be done for free (like a recall) and affected owners will be notified by the mail (like a recall), but because the defect isn’t a safety issue yet Nissan can get away with calling it a “voluntary service campaign”. Which just sounds like a fancy term for … oh, never-mind.
Juke owners with questions can call Nissan at 800-647-7261.