Where Interior Complaints Happen

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Recent Interiors News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Certain Nissan vehicles are shutting themselves off while driving

    thanks to busted ball springs in the ignition switch, with a hearty assist from heavy keychains.

    In August 2017, the ignition switch supplier (Alpha Technology Corp.) told Nissan a problem occurred during manufacturing of the ignition switch ball springs. New tests were created for the ignition switches and how they would function on rough roads during vibrations of the vehicles.

    Tests concluded that those ball springs are giving out way too early. And without springs to support the weight of heavy key chains bouncing around on bumpy roads, the ignition is slipping itself from the “on” to “accessory” position.

    To make sure drivers don’t suddenly find themselves cruising down the highway with their radios on and their engines off, Nissan is recalling over 150,000 vehicles.

    If this all sounds familiar you might be thinking of Chevrolet’s long nightmare with faulty ignition switches. In fact, maybe now is a good time to mention the Chevrolet City Express has found its way into an otherwise all Nissan lineup of recalled vehicles. Seems like more than a coincidence.

    The one key difference is that Nissan’s airbag systems have an electrical capacity reserve, which means they should still stay on even with the ignition in the “accessory” position. Chevy owners weren’t so lucky.

    keep reading
  2. GT-R owners in Florida have sued Nissan for manufacturing defective dashboards that melt under the hot sun.

    And if there's one thing Floridians know, it's hot sun. According to the GT-R lawsuit, the plaintiff says he took the vehicle to a dealership and was told it would cost about $2,000 to replace the dashboard.

    Heuer says he asked Nissan to cover the cost of the replacement, but was told Nissan would not spend its money for the dashboard.

    Beyond cosmetics, the lawsuit says the melting dashboard is a hazard because:

    1. The dashboards become shiny and reflective, causing vision problems while driving.
    2. There's a noxious chemical smell emanating from the melted plastic.

    For now, the lawsuit is limited to Florida residents.

    keep reading